G2

Anish M.

Member Of Technical Staff - Software Development (AI)

Enterprise (> 1000 emp.)

3/1/2023

"Review on ServiceNow Automation"

3.5/5

What do you like best about ServiceNow Workflow Data Fabric?

Using ServiceNow Automation Engine and have been thoroughly impressed with its capabilities. It has helped me automate various IT and business processes, freeing up time for higher-value work and ensuring consistency. I love the extensive integration capabilities with low-code development environment and real-time analytics making it easy to create and monitor automation workflows, even for non-technical users. Overall, I highly recommend ServiceNow Automation Engine for organizations looking to improve efficiency. Review collected by and hosted on G2.com.

What do you dislike about ServiceNow Workflow Data Fabric?

While I have found ServiceNow Automation Engine to be an excellent tool for streamlining and automating processes, there are a few things that I think could be improved. The cost of the platform can be quite high, and the setup and configuration process can be complex and time-consuming. Additionally the load time is something that has to considered. Review collected by and hosted on G2.com.

What problems is ServiceNow Workflow Data Fabric solving and how is that benefiting you?

ServiceNow Automation Engine has been instrumental in solving several problems for my organization. By automating various IT and business processes, we've been able to free up valuable time and resources, reduce manual errors, and ensure consistency in our workflows. We also use it as a ticketing platform to address issues related to third party tools our organization uses. Review collected by and hosted on G2.com.