G2

Younesse H.

Credit Risk & Control Analyst – Benelux

Enterprise (> 1000 emp.)

3/25/2026

"Zero-Copy, Real-Time Intelligence with ServiceNow Workflow Data Fabric"

4.5/5

What do you like best about ServiceNow Workflow Data Fabric?

I really love how it connects data from all our different enterprise systems without making us duplicate everything. The zero-copy approach is a game-changer , it gives me real-time, trustworthy data straight inside our workflows. That’s sped up our decision-making a lot and made integrations way less painful.

On top of that, it adds proper governance and business context, so the data is actually usable right away for automation and AI driven processes.” Review collected by and hosted on G2.com.

What do you dislike about ServiceNow Workflow Data Fabric?

That said, unlocking its full value isn’t always straightforward. It really depends on having solid data maturity and getting the configuration right. The initial setup, aligning governance, and figuring out how to properly model your data can be pretty complex especially if your team is new to ServiceNow integrations.

There’s also a noticeable learning curve for non-technical users to fully grasp how the data is contextualized across different systems. Review collected by and hosted on G2.com.

What problems is ServiceNow Workflow Data Fabric solving and how is that benefiting you?

It genuinely solves the big problem of fragmented enterprise data being scattered across so many different tools and platforms.

By giving you a unified, real-time view of data directly inside your workflows, it removes the need for manual data hunting and cuts down on errors from outdated information. For me, this has sped up process execution significantly, improved overall data reliability, and made it possible to build much smarter automation across IT, finance, and operational workflows. Review collected by and hosted on G2.com.