G2

Deepak U.

DevOps Consultant

Small-Business (50 or fewer emp.)

8/29/2026

"ServiceNow SPM Unifies Strategy, Budgeting, and Execution with Clear Portfolio Visibility"

5/5

What do you like best about ServiceNow Strategic Portfolio Management?

What I like best about ServiceNow Strategic Portfolio Management is its ability to bring strategy, planning, budgeting, and execution together on a single platform. It provides clear visibility into projects and portfolios, helps teams prioritize initiatives based on business value, and improves collaboration between business and IT teams. The centralized dashboards and reporting also make it easier to track progress, manage resources, and make data-driven decisions. Review collected by and hosted on G2.com.

What do you dislike about ServiceNow Strategic Portfolio Management?

The main thing I dislike about ServiceNow Strategic Portfolio Management is that it can be complex to configure and customize, especially for organizations with highly specific processes. It may also require significant training for new users, and some advanced features can take time to understand and implement effectively. The overall user experience could be more intuitive in certain areas. Review collected by and hosted on G2.com.

What problems is ServiceNow Strategic Portfolio Management solving and how is that benefiting you?

ServiceNow Strategic Portfolio Management helps solve challenges around project prioritization, resource planning, budget management, and visibility across multiple initiatives. It provides a centralized view of portfolios and projects, making it easier to align work with business goals and identify risks or bottlenecks early. This benefits me by reducing manual tracking and reporting, improving collaboration between teams, and making it easier to monitor project progress and make informed decisions. Overall, it helps improve transparency, efficiency, and alignment between business strategy and execution. Review collected by and hosted on G2.com.