I like ServiceNow EmployeeWorks for its lots of customization options, dark mode, and intuitive design. These features make the platform easy to use, significantly reduce eye strain during work hours, and help in the faster resolution of tickets, allowing me to easily find what I need when I need it. Review collected by and hosted on G2.com.

Requests require too many clicks to get to the notes I need to add. When I click on create request, I should immediately be able to navigate to the notes area to detail the subject of the request without being forced to go multiple layers deep in related records to get to that area. Review collected by and hosted on G2.com.