I like that ServiceNow EmployeeWorks gives me visibility into processes that might otherwise be unclear. Being able to track requests and see where they stand provides me with control and allows me to document them for future reference. I also appreciate the request tracking feature because it saves me from having to remember who I spoke to about any ongoing issues, like if there's something wrong with my paycheck. This feature saves me time and the hassle of emailing back and forth, which is a big plus for me. Review collected by and hosted on G2.com.

The search function in ServiceNow EmployeeWorks could use some improvement. Sometimes I struggle to find the information I need because it doesn't recognize the terms I'm accustomed to using. I often have to try multiple searches or go through different categories to find the right information. Review collected by and hosted on G2.com.