Best thing about this tool is the integrity b/w other Service-Now modules. Having any records in the EAM, reflects in other ServiceNow area/platforms as well, which helps you to manage it well. It makes reporting easy.which helps in making big decisions. It doesn't only provide Asset management,Service Now Dashboards and tagging is another world to this powerful umbrella. You don't have to bother about managing other tools and users access. No other extra cost. Flexibility- EAM can be customized as per user need. This tool is user friendly and pretty straight forward. Review collected by and hosted on G2.com.

No dislikes as such. but if this tool can be integrated with other 3rd party tools as well. It will be great. Review collected by and hosted on G2.com.