G2

Siva Sankar C.

System Engineer

Mid-Market (51-1000 emp.)

8/4/2025

"A reliable platform to facilitate IT operations and DevOps approached"

4/5

What do you like best about ServiceNow DevOps?

ServiceNow DevOps can be implemented effects into contemporary CI/CD pipelines, making it easy to display changes and deployments. The time is stored through the alternate approvals which can be automated, and its dashboards supply you clean visibility into release compliance and development. Its also convenient that it helps integration with Jenkins and GitHub with out complex setups Review collected by and hosted on G2.com.

What do you dislike about ServiceNow DevOps?

The initial deployment may be daunting, specially to small groups. Some of capabilities have additional licensing or customizations involved, including cost and deployment complexity. The interface despite the fact that useful, can be friendlier to new users, especially when applying superior capabilities like policy based control Review collected by and hosted on G2.com.

What problems is ServiceNow DevOps solving and how is that benefiting you?

ServiceNow DevOps improves the change management process by streamlining the approval process and automating it in the context of CI/CD workflows. It reduces manual work, increases visibility of release status, and satisfies compliance needs while continuing to deliver quickly by connecting all of the tools in continuous development and delivery pipeline process, including Jenkins, GitHub, and ServiceNow Change Management. It connects all of the tools in single chain of truth for deployments, helps to minimize risk, and improves audit readiness and compliance Review collected by and hosted on G2.com.