I have been using Service Now platform for quite a long time now, and I can say that it works best in any IT industry and provides the best of any Customer engagement tools. Review collected by and hosted on G2.com.

There is really nothing much to dislike here, I love the integrations with other tools like JIRA or project management tools. Being a PM it works wonders when you can manage tools like this. Review collected by and hosted on G2.com.