G2

Sachidanand P.

Technical Specialist

Information Technology and Services

Small-Business (50 or fewer emp.)

10/29/2026

"Platform for Workflow Automation and Business Application"

4.5/5

What do you like best about ServiceNow App Engine?

It is that it allows businesses to create applications and automate daily tasks with less coding. It is easy to manage workflows, reduce manual effort, and improve team productivity. I also like that applications can be customized according to business requirements, helping teams save time and work more efficiently. Review collected by and hosted on G2.com.

What do you dislike about ServiceNow App Engine?

It is that beginners may need time and training to understand its features. Customizing applications and managing complex workflows can sometimes be challenging. Some advanced features may require technical knowledge, and licensing costs can be a concern for small businesses. Overall, the platform is useful, but making it simpler for new users and providing more affordable options would improve the experience. Review collected by and hosted on G2.com.

What problems is ServiceNow App Engine solving and how is that benefiting you?

It helps solve problems caused by manual processes, repetitive tasks, and scattered information. It allows us to create applications to manage requests, track tasks, and automate daily workflows in one place. This reduces paperwork, saves time, and minimizes human errors. It also improves communication between teams and makes it easier to monitor work progress. The biggest benefit for me is that business applications can be developed according to specific needs without requiring extensive coding. This helps improve productivity, simplify daily operations, and allows teams to focus more on important tasks rather than routine administrative work. Review collected by and hosted on G2.com.