SM has many customizations, the calendar page gives you an easy view of all upcoming appointments and who is assigned to it. Mobile application is responsive and very useful. I'm able to allow office staff or technicians the desired access to web, app, or text. Review collected by and hosted on G2.com.

It is not recognized as one of the major CRM's therefore many other marketing companies don't integrate with it. The Home Dashboard page where you can see at a glance it is not configurable and lacks colors or graphs to tell you how your business is doing. It does not have many reports such as conversion rate, month to month comparable, etc. Not able to add a second person or email to contact information. Review collected by and hosted on G2.com.