G2

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

5/24/2019

"Amazing Experience with service Industry"

4.5/5

What do you like best about Serviceaide Intelligent Service Management?

They have the knowledge and know where to use it. This is the best which I like. Review collected by and hosted on G2.com.

What do you dislike about Serviceaide Intelligent Service Management?

Management issues and which was fixed later. Review collected by and hosted on G2.com.

Recommendations to others considering Serviceaide Intelligent Service Management:

Its a great practice, Must Try Review collected by and hosted on G2.com.

What problems is Serviceaide Intelligent Service Management solving and how is that benefiting you?

As we know ITSM is focused on operational excellence and cost-efficiency, so the organization can invest its resources elsewhere. Benefits what I got is:- Lower costs for IT operations, Minimal service outages, Improved efficiency of IT help desk teams and Minimal service outages. Review collected by and hosted on G2.com.