I use Service Geeni to manage and organize our business, which involves selling, hiring, and maintaining forklift trucks. The features like hire contracts, service contracts, job system, and stock system are all very useful. The system has sped up multiple processes and allowed us to manage our work more effectively. It has improved our reporting capabilities by providing better access to information. I find the website really easy to navigate, making it simple for new users to learn. What I like most is the ability to pull information out, which has massively reduced the time it takes to complete our financial accounts due to the processes being more automated. We've set up recurring downloads of data, ensuring users have up-to-date reports, which reduces the need for manual updates. I appreciate that Service Geeni routinely releases new updates, including new features or process refinements, keeping the product stable and working well for us. The initial setup was well thought out and planned, with a lot of help from Service Geeni to ensure correct data importation and understanding of the system. Review collected by and hosted on G2.com.

There's not much to dislike about service geeni. Their customer support desk is very helpful with any problems we have and take on any feedback we provide to them. The regular review meetings with our customer success manager also helps ensure the system is working as expected. Review collected by and hosted on G2.com.