We use Service Geeni to streamline our work processes for engineers and customers alike. All of our planning is carried out within Service Geeni including various multi asset contracts. Review collected by and hosted on G2.com.
It has taken us some time to get used to using a SaaS product, and at times it can be difficult, especially because we are not able to enhance the system with bespoke requests. Review collected by and hosted on G2.com.
Thank you so much for this lovely review, Gemma! We're really glad to hear that Service Geeni is helping to streamline your processes for both engineers and customers, and that we were able to pull out all the stops on F-Gas reporting - that's a great example of our team going the extra mile.
We completely understand that transitioning to a SaaS product takes adjustment, and we appreciate your patience and feedback around bespoke requests. While we work within a standardised product model, we're always listening and continuously updating the system based on customer feedback.
Thanks again for being such a great customer to work with! ๐