G2

Verified User in Higher Education

Enterprise (> 1000 emp.)

10/25/2018

"Great for scheduling at Universities and Colleges"

4/5

What do you like best about Series25?

This system is extremely useful to colleges and universities, that have many rooms available, and meetings to be held. In the educational setting, we have many clubs, academic, departmental, and other types of meetings, along with external events, internal events, and various other reasons rooms may need to be booked. The system also allows for all of the requests (room, media setup, food, furniture layouts, etc.) to be requested at once, and sent out for approval to all areas dealing with that specific request. Review collected by and hosted on G2.com.

What do you dislike about Series25?

There are some fixed issues and lack of editing that can be tedious with the system. For example, once a request is sent, you cannot make edits without directly contacting an area regarding the edit. This means that for food, you will need to request that separately if you are not sure what you may need booking out. The user interface is not the cleanest and most friendly layout, and it can run slow at times. Review collected by and hosted on G2.com.

Recommendations to others considering Series25:

If you have issues with room shortages or double booking, or priority issues with requesters, this is an easy way to mitigate some of the issues, and training and usage are very simple. Our University allows anyone to be trained, so we have faculty, staff, and students who are allowed to use this for room requests. Review collected by and hosted on G2.com.

What problems is Series25 solving and how is that benefiting you?

This stops the issues of double booking and lets all areas of campus book in areas otherwise off limits to them with approval. It means that people in one department can use spaces in other departments or building without treading on their "reserved space". Review collected by and hosted on G2.com.