G2

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

10/12/2026

"Usage-based billing that scales with us"

5/5

What do you like best about Sequence?

I run our billing monthly, and Sequence handles pricing that would be a headache anywhere else. We bill order fees for a large book of customers, with complexities such as where tiers are set by one metric and the charge is calculated on another. The team have built custom metrics with us so each invoice calculates exactly how we need it. A signed quote turns straight into a billing schedule, our UK and US entities run side by side, Stripe payments reconcile back on their own, and our customers have a portal to check their usage and invoices. Support is a big part of it. I drop a question in our Slack channel and usually get an answer the same day, and a few bits of feedback I've given have shipped within days. Review collected by and hosted on G2.com.

What do you dislike about Sequence?

Not much, everything I've raised has been picked up quickly. Review collected by and hosted on G2.com.

What problems is Sequence solving and how is that benefiting you?

Billing our customer base in a spreadsheet every month would be a huge manual job. Now quoting, metering and invoicing sit in one place, invoices generate from actual usage, and I can easily pull a per-customer breakdown of volumes and amounts. A small team can run the whole billing operation each month with far less manual work and far less room for error. Review collected by and hosted on G2.com.