I'm on the commercial side at Kapa and I primarily use Sequence's CPQ module. I can build a quote, brand it, attach our MSA and send it for signature all from one place. Once it's signed it turns straight into the billing schedule, so nothing gets re-keyed between the deal closing and billing starting. Quotes tie back to the Salesforce opportunity, so my pipeline and the contract stay in sync. Before this we were merging order forms and the MSA in Adobe and chasing signatures in DocuSign, which fell apart every time a customer came back with redlines. The team also ships what we ask for. Getting our attachments to travel with the quote PDF was my biggest gripe and they built it. Review collected by and hosted on G2.com.
Nothing major. They take feedback on board and act on it fast. Review collected by and hosted on G2.com.