The team supporting it, when IT security isn't your main field it can sometimes be difficult to correlate the data provided by systems like SenseOn, the SOC responses to cases are concise and informative and show a clear understanding of why the incident does / does not require further attention.

Access to support is fast and with access to technicians that understand the product and are able to answer your questions on your first contact.

The amount of cases escalated to internal resources for review are minimal cutting down the noise associated with tools of this type significantly. Review collected by and hosted on G2.com.

It's hard to pick on something, the service is excellent, the product is solid, If I'm being really picky a dislike is the price but you get what you pay for.

The only other negative is the amount of technical info provided in the dash can be intimidating certainly if cybersecurity isn't your primary field, that said I'm sure this can also be seen as a benefit for cybersecurity pros. Review collected by and hosted on G2.com.