As a small firm without a 24/7 InfoSec team, SenseOn is a perfect fit. It allows us focus on business needs instead of IT logs and alerts. It’s a great partnership. You don’t get the feeling you’re buying a SaaS application and plugging it in, but rather it’s an extension of the department you can call on at any time if you need help, advice, or guidance.
The dashboard’s chat function connects us directly to security professionals, bypassing service desk queues and email triaging. We get instant access to skilled engineers for quick threat investigations at a time when we need it most. Review collected by and hosted on G2.com.
This is a tough one to answer. Over the course of our contract, SenseOn has consistently sought our feedback on any dislikes or areas for improvement, allowing us to have a small but meaningful impact on shaping their offering.
Their technical teams have collaborated with us on various issues, from diagnosing agent memory leaks on old OS platforms to creating advanced hunting queries to track down bespoke threats. Review collected by and hosted on G2.com.