G2

Colleen J.

Senior Marketing Manager for ABM, Integrated Campaigns and Demand Generation

Mid-Market (51-1000 emp.)

4/15/2020

"Sendoso is a must-have for ABM and Campaigns Marketing"

5/5

What do you like best about Sendoso?

Sendoso has helped elevate our ABM program by offering personalized, thoughtful, and timely demand-generation campaigns for brand awareness, pipeline development, and deal velocity. We're empowered to be creative while trusting the Sendoso team to execute those plans. Our CS reps at Sendoso are great at what they do. Knowing that Sendoso owns their warehouse and doesn't farm out to third parties means less chance for error. The platform is easy to use, and the API to Salesforce, Marketo/Eloqua and Outreach is seamless with no reporting issues while using it for four years at three high-tech organizations. Most recently I have appreciated the reduction in SLA ship times. We're seeing packages ship out on average 2-3 days from order submit, and most of these include the handwritten notecard. Review collected by and hosted on G2.com.

What do you dislike about Sendoso?

Like any growing high-tech organization there are occasional bumps in the road. Sendoso Customer Success Team is there to address and fix and get things back on track quickly. Keep making improvements but also triple check when changes on the platform are made and how they affect the User Experience. Review collected by and hosted on G2.com.

What problems is Sendoso solving and how is that benefiting you?

Personalized direct mail at scale is challenging to execute when working remotely. Through Sendoso, we warehouse our content and swag and then have it packaged on-demand and shipped on demand. This has cut out a lot of busy work and enabled us to do more. We can also go from conception to execution on big campaigns in just a few weeks. The handwritten notecard allows us to customize each message to the customer. Review collected by and hosted on G2.com.