Sendoso Reviews & Product Details

I find Sendoso incredibly valuable for engaging with clients and prospects, as it enables me to develop pipeline opportunities, advance expansion and renewal opportunities, and create new relationships with ease. I particularly appreciate its user-friendly nature which makes it easy to use and manage. The platform's ability to facilitate bulk sends is beneficial, as it allows me to quickly send items to a list of contacts by uploading a CSV file, streamlining the process significantly. Furthermore, the Amazon plugin feature is a standout for me, as it provides an extensive range of gifting options beyond the standard stock inventory, enhancing the personalization and creativity of gifts. This wide array of choices enables me to tailor gifts for prospects and customers, setting a positive impression and fostering good relationships. Overall, Sendoso's features save time and enhance my ability to connect with essential industry stakeholders effectively. Review collected by and hosted on G2.com.

I find that the reporting capabilities could use improvement. Review collected by and hosted on G2.com.

The selection of gifts available is impressive. I find the feature that allows recipients to exchange their gifts during checkout particularly useful. The overall user interface and experience of the platform are also well-designed, with the "smart send" feature standing out for its ability to suggest personalized gifts simply by entering the prospect's email address. Review collected by and hosted on G2.com.

A little more details in the "send tracker" page would be great. Like till when is the address confirmation link valid etc. Similarly, if i have enabled the option to let the prospect exchange gifts during checkout. Review collected by and hosted on G2.com.

I've been using Sendoso for four years, and it has significantly benefited my lead generation processes and enhanced communication with existing clients. One of its standout features is the ease and speed with which it allows sending personalized incentives, like donations, coffee, or meals, tailored to captivate customer interest. This tailored approach not only quickens interaction at scale but also personalizes the experience, making it more effective in engaging recipients and prompting replies. The software's user-friendly interface, particularly the bookmark bar, highlights its intuitive usability, making my navigation effortless and efficient. Additionally, the customer service provided by Sendoso is impeccable, ensuring that any issues I encounter are resolved promptly and effectively. I find the overall high value of the product remarkable, as it operates efficiently and swiftly, allowing sales reps and customer-facing roles to execute tasks expeditiously. The product also naturally works to boost engagement and responses, with people being highly receptive to the thoughtful gifts sent via Sendoso. These aspects make Sendoso an invaluable asset in my professional toolkit, so much so that I would rate my likelihood of recommending it a solid 10. Review collected by and hosted on G2.com.

I find it cumbersome to send repeated items with Sendoso. The process involves multiple steps, such as copying and pasting email addresses into the bookmark tab, generating a code, and then coming back to complete the process. It would be more convenient if there was a more streamlined way to create a hyperlink within Outreach, eliminating the need for these extra steps. Review collected by and hosted on G2.com.

I love using Sendoso, especially for its easy setup process that was straightforward and user-friendly. The website's intuitive navigation enhances my experience, and I really like the pop-ups and email integration which streamline my workflow. I find the platform's integration with email particularly useful, allowing for seamless communication and gift sending to prospective customers and my team of XDRs. The marketplace provided by Sendoso offers great options and we benefit from increased meeting attendance and successful new business meetings by sending thoughtful gifts and calendar reminders. Additionally, the convenience of sending gifts directly from the Sendoso site and Amazon is a huge plus. Sendoso adds a special touch to our outreach, making our efforts stand out among the competition and fostering motivation and appreciation within my team. Review collected by and hosted on G2.com.

I dislike the limited international options offered by Sendoso. Review collected by and hosted on G2.com.

Sendoso's marketing is great and the sales process was fast-moving — I made the assumption that the platform would allow us to more easily accomplish our goals. Review collected by and hosted on G2.com.

I do not believe I have ever had a more negative experience with a vendor — our team was aiming to stand up Sendoso for a holiday campaign and were clear about the deadline across the process.

At every step of the way, we ran into obstacles - the portal had several near comical bugs preventing submission and ordering items, the ability to upload images for our files did not allow any amount of re-sizing or configuration, the shipping was unclear and in one shipment they forgot to package an item, sending items was also navigating a design maze that required several support conversations. This campaign was important for the company & we should have 100% done it ourselves without selecting Sendoso - I feel confident that it would have went smoother, involved less friction at every turn, and I am now counting down the months on the contract to select a different vendor. Until now, I've never felt compelled to write a G2 review, but honestly wish that I would have seen this note before making my decision - I would highly recommend not moving forward with Sendoso if you need to move with any urgency for a campaign or value products that you can navigate independent of support. Review collected by and hosted on G2.com.

I love the pun generator, specifically for e-gifts, which helps me create creative messaging effortlessly. I also love how seamless the platform is; it's really easy to navigate and select the type of e-gift. It's easy to set team and individual budgets and manage the financial aspects of gifting. The seamless nature of the platform is a real time-saver with strong integrations, like with Salesforce, allowing me to send something out with just a click. The setup was very easy, thanks to their robust learning center and stellar onboarding team that make it simple to use the platform. Review collected by and hosted on G2.com.

I think sometimes it's hard to know how much of your budget is being used, especially when gift cards get refunded. I kind of wish we received emails regarding when a gift wasn't used and when we are getting refunded. Right now, this info only shows up at the end on the statement, and I would like to get notifications about it. Review collected by and hosted on G2.com.

I think Sendoso is really easy to use and set up. I probably like the ability to create different funding sources for each team the most. We tie different credit cards to each sales team, which makes accounting much easier by accurately tracking how much Sendoso spend is going out. The HubSpot integration is another favorite. It's super simple and built into a workflow, which is great. Setting up a campaign in Sendoso and then syncing it with HubSpot so that the workflow kicks off instantly is very easy. This integration is something our marketing team is relying on and will continue to rely on more in the future. Review collected by and hosted on G2.com.

The UX of the Sendoso platform isn't great. There's some bugs and some hiccups you run into where you think you saved something, but you didn't, or it says one thing, but once you save it and go back, it actually says the correct thing, what you were looking for. And then the marketplace itself, because they're international, we only wanna ship US, having to always filter for gifts that are US based. But there are just lille things, nothing serious. Review collected by and hosted on G2.com.

What I like most about Sendoso is how easy it is to use and implement across our workflows. The customer support team is also very responsive and helpful, which makes onboarding and troubleshooting simple. I also appreciate the frequency of use it allows—because it’s so intuitive, it has become a consistent part of our outreach strategy. Review collected by and hosted on G2.com.

While Sendoso offers a solid set of features, I think there’s room to expand the number of features and improve ease of integration with other platforms we use regularly. The core platform works well, but additional integrations and flexibility would make it even more powerful. Review collected by and hosted on G2.com.

I find Sendoso to be incredibly convenient and easy to use. The interface is straightforward, allowing me to complete my tasks efficiently in less than five minutes. The variety of gift options is impressive, with some gift cards offering the recipient the freedom to choose their own gift, which personalizes the gifting experience. The delivery options stand out as well, providing flexibility in how I send items. I can either copy a link or send directly through Sendoso while having the ability to track the deliveries, making the entire process seamless and stress-free. The initial setup of Sendoso was super easy, which made getting started a breeze. Overall, these features greatly enhance my ability to connect with clients and strengthen relationships, ultimately helping in closing deals. Review collected by and hosted on G2.com.

I typically opt for the link delivery option because sometimes if Sendoso sends it, it could appear to be spam mail on the receiving end. Review collected by and hosted on G2.com.

I absolutely love how incredibly user-friendly Sendoso is, which makes it effortless for me to navigate and use on a daily basis. The platform offers a wide array of options, especially in terms of the different types of 'gifts' I can send. This variety allows me to tailor my outreach and build relationships effectively. The platform’s ease of use extends to its setup, which was incredibly easy, allowing me to integrate it into my workflow without any hassle. Sendoso has significantly helped me connect with the right personas and schedule meetings effectively, which are crucial aspects of my role as a BDR. The efficiency and functionality of the service enhance my ability to build valuable connections. Alongside its operational benefits, integrating Sendoso with other tools like Outreach seamlessly supports my tasks and objectives. Review collected by and hosted on G2.com.

Honestly - there's nothing I can think of. Review collected by and hosted on G2.com.