I use screenmeet to remote access endpoints, to help staff in troubleshooting issues in their devices. To access remote devices admin should initiate the request from screenmeet portal and end user have to grant permission to admin to share the screen and give full control. Review collected by and hosted on G2.com.

Sometimes it shows offline for online devices, and few times happened to me that it takes time to connect the remote session. Review collected by and hosted on G2.com.