The platform has continued to become more flexible and useful for our QA process. I particularly like the ease of managing reviews across different support channels and the flexibility around importing and working with our own data. The overall experience is quite smooth, and their team has been responsive whenever we’ve needed help or had questions. Review collected by and hosted on G2.com.
I’d still like to see more advanced reporting and analytics available directly within the platform. Having more flexibility to build custom dashboards, visualize trends, and drill down into QA data without having to export it and work on it separately would make the reporting experience much stronger. Review collected by and hosted on G2.com.
Hi Taran, thank you for taking the time to give us your feedback, it means a lot to us. At Scorebuddy our goal is to help you and your business successful, and hearing that we have helped you identify areas both strong and weak is fantastic.
Regarding your feedback about better reporting, we will pass this on to our product team so they can take it into consideration for future enhancements.