G2

Verified User in E-Learning

Mid-Market (51-1000 emp.)

10/28/2026

"Automation-Powered Training with Strong Integrations and Customer Success Support"

4.5/5

What do you like best about Schoox?

Automation is what sold us on Schoox, and it’s why we’ve stayed. Our nightly UKG file creates accounts, and onboarding profiles, assignment rules and Org Templates assign training automatically, so new colleagues have the right courses on day one without anyone assigning them by hand. Sign-in is SSO only. The Microsoft Teams integration creates the meeting for virtual events, sends the Outlook invitation and tracks attendance. For in-person sessions, QR code check-in in the mobile app gives us reliable attendance records, which matters because we track professional development hours. With the report builder and scheduled reports, I send managers a weekly view of their team’s upcoming due dates, and managers can assign training to their own direct reports. The API and webhooks let us connect Schoox to Microsoft Power Automate for anything the interface doesn’t do. On-the-job task sign-offs and the OpenSesame content integration round it out.

The people are the other half. Our Customer Success Specialist, Kostas Michailidis, learns how we actually use the platform, so his advice fits our setup, from onboarding design to reporting. He follows through on every open item and makes sure our enhancement ideas reach the product team. Review collected by and hosted on G2.com.

What do you dislike about Schoox?

Most of my wish list is around events and calendars. In-person events send an email with an .ics attachment instead of a real Outlook invitation, so many learners never get the session on their calendar. On virtual events, assigned instructors don’t automatically get the Teams invite the way learners do. There’s no clean way to offer the same session on several dates and have learners pick just one, and sessions on a course page aren’t clickable, so learners have to hunt for them. On the admin side, saving an assignment rule assigns everyone who currently matches it, with no option to assign only people who newly match. Org Templates show a count but not an exportable list of who’s in them. Due date extensions for leave only cover courses assigned before the leave is entered. I’ve submitted most of these as enhancement requests. Review collected by and hosted on G2.com.

What problems is Schoox solving and how is that benefiting you?

Before Schoox, assigning training, tracking attendance and answering “who has finished what” took a lot of manual work. Schoox, which we’ve branded internally as Ignite, gives us one system of record for formal training across all our offices. Onboarding and required training now assign themselves from our HR data, so every new colleague gets a consistent start, and that has kept working as we’ve grown. Live training is a big part of our culture, including Lunch & Learns, internal classes and hybrid sessions. Schoox handles registration, QR code and Teams attendance, and professional development hour records in one place, so we no longer reconcile sign-in sheets. Managers can see where their teams stand and get scheduled reports before due dates hit. Structured programs, like our project management learning paths with OpenSesame content and on-the-job task sign-offs, give each discipline a clear development path. The role structure lets trained Super Users in each office support events. The biggest benefit is time: less of my week goes to administration and more goes to building training. Review collected by and hosted on G2.com.