I like that Schoox is easy to use, with a simple interface and navigation that clearly shows employees what actions are pending. Frontline employees can access training directly through the mobile app on their own devices, or use a browser on shared tablets, without needing a computer. The digital signatures help with auditing, and the checkboxes let us confirm that employees attended training. I also like the flexibility of setting up organization units and custom groups for individual plant needs, and configuring permissions so local administrators can get the job done. That reduces work for our central team. The ease of use and flexibility are why I’d give Schoox a 9 out of 10. Review collected by and hosted on G2.com.
When we moved to newer versions of Schoox, some of our custom patches started breaking. We had a lot of back and forth before deciding to move everything back to the standard version, which created confusion. I would have liked an impact analysis or guidance during upgrades so we could decide whether to keep custom patches or use the standard version. Setting up organization units, their relationships, roles, and training categories also caused some confusion at first, though it became smoother after we used the system for a while. I can only create two levels under training categories, so we have to create many more categories than we need; our category structure now has hundreds of them. Review collected by and hosted on G2.com.