1. Updates are quite frequent, and it's very reliable.

2. Syncing contacts and mails is super easy and fluid with Microsoft Outlook.

3. Very customizable, the look and feel can be customized to your likes. Review collected by and hosted on G2.com.

1. It's an online application and if you want an application that works locally, then this might not hold well for you.

2. Customer support is okay at best.

3. There is a learning curve to it, but it's worth the time spent! Review collected by and hosted on G2.com.