G2

Arman A.

Accounts Representative

Small-Business (50 or fewer emp.)

9/9/2026

"SBSA: A Supply Chain Safety Net for Stress-Free EDI"

5/5

What do you like best about SBSA Technology / EDI?

What I like most about SBSA Technology is how well it supports businesses working with retailers across different European markets. Managing different retailer requirements, order formats, shipping documents, and EDI processes can become complicated very quickly, especially when you are selling across multiple countries.

SBSA gives us one place to manage these connections instead of having separate processes for each retailer. It has made it much easier to keep track of purchase orders, ASNs, invoices, and order status while working with different retail partners. I also like that the platform can connect with our existing business systems, so information moves between our ERP, warehouse, and retail partners without as much manual intervention.

The real-time visibility is probably one of the biggest advantages for our team. We can quickly see what is happening with an order and identify potential issues before they become bigger problems. For a growing business expanding into different European markets, having that level of visibility and automation makes the whole retail operation much easier to manage. Review collected by and hosted on G2.com.

What do you dislike about SBSA Technology / EDI?

Because SBSA covers a lot of different EDI, retailer, and integration requirements, there is naturally some time needed to become familiar with all of the available features. However, I see this more as part of having a comprehensive platform rather than a real disadvantage. Once our processes were set up and the team became familiar with the system, the additional capabilities became very useful as we expanded to more retailers and markets. Review collected by and hosted on G2.com.

What problems is SBSA Technology / EDI solving and how is that benefiting you?

SBSA has helped us simplify the complexity of working with multiple European retailers and trading partners. Instead of managing different processes manually, we have a centralized workflow for our EDI transactions and retail operations.

This has reduced repetitive administrative work, improved visibility across our orders, and made it easier to scale into additional markets without creating more manual processes for our team. It gives us much more confidence when managing retail orders across different countries and partner requirements. Review collected by and hosted on G2.com.