![Verified User in Business Supplies and Equipment](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Business Supplies and Equipment")
UB

Verified User in Business Supplies and Equipment

Enterprise (\> 1000 emp.)

8/12/2025

"User-Friendly with Efficient Segment Mapping"

4/5

What do you like best about SAS Customer Intelligence 360?

I use SAS Customer Intelligence 360 for creating segment maps that are attached to emails and print pieces, which enhances the way we send mailings. I really appreciate how it resolves the issue of slowness in running segment maps that we previously faced with SAS Enterprise Guide. The UI and UX are notable improvements, making it a more user-friendly experience for building segment maps and email tasks compared to what I experienced with SAS Enterprise Guide. The initial setup went smoothly. Review collected by and hosted on G2.com.

What do you dislike about SAS Customer Intelligence 360?

For testing subject lines, I wish there was a way to send the winning subject line to the remainder of the contacts getting the email rather than just testing it on a small batch of contacts. Review collected by and hosted on G2.com.

What problems is SAS Customer Intelligence 360 solving and how is that benefiting you?

I use SAS Customer Intelligence 360 for creating segment maps and sending emails efficiently, solving the slowness issue we faced with SAS Enterprise Guide. It's more user-friendly, especially with its UI and UX, making it easier to build segment maps and email tasks. Review collected by and hosted on G2.com.

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Response from SAS Customer Intelligence of SAS Customer Intelligence 360

[Editedit](https://www.g2.com/survey_responses/sas-customer-intelligence-360-review-11533925/official_response/edit)

Thanks for the review - and the feedback on our continued UX improvements! Glad to hear we could help your organization execute its first automated campaign - that's great success!

Rating Updated (8/20/2026)
Current UserValidated ReviewerIncentivizedSource: Seller invite

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4.4 out of 5 · Verified reviews from real users

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