G2

Libia B.

Senior Business Strategy & Analytics Manager

Computer Software

Enterprise (> 1000 emp.)

10/27/2026

"It's better than just hooking up two different systems"

4.5/5

What do you like best about SAP Subscription Billing?

For us, the best thing about SAP Subscription Billing is that it lets us make money from complex subscription deals. It gives our technical team the framework they need to innovate instead of being a constant re-engineering team. The system has been really important in helping the company grow its recurring revenues more quickly by speeding up the introduction of new products and services. This means we can respond to market trends faster and our product teams can be more agile. Review collected by and hosted on G2.com.

What do you dislike about SAP Subscription Billing?

It hasn't turned out the way we thought it would. I don't know much about AI, so I'll stick with the usual analytics methods to get to know the data of our subscription better. Review collected by and hosted on G2.com.

What problems is SAP Subscription Billing solving and how is that benefiting you?

We mainly used it to support innovative, subscription-based business models, and to price products flexibly and automate the whole generation of billing data lifecycle. The tool met our expectations by improving many of our finance and Ops team's workflow inefficiencies, especially with manual billing-related matters. It's got some pretty smart price logic features, making OTC processes a breeze and cutting down on those annoying customer disputes with super-accurate billing. The performance is very reliable, but we had to tweak a couple of the integrations. It's not perfect, but it's working. Review collected by and hosted on G2.com.