G2

Sasha T.

Junior Digital Marketing Manager

Manufacturing

Enterprise (> 1000 emp.)

10/23/2026

"We integrated connected processes to enable detailed revenue recognition"

4.5/5

What do you like best about SAP Subscription Billing?

I think the main thing SAP Subscription Billing was designed for is to automate the whole subscription lifecycle, from setting product pricing to generating billing data. The system automatically handles the workflow issues for our finance and operations teams by making the one-time, recurring, and usage-based fee processing and handling easier. There have been fewer disputes with customers, which has made our order to cash process much easier. The support has been pretty good overall, but there have been some setups that have taken a bit of troubleshooting. It's a pretty solid solution. Review collected by and hosted on G2.com.

What do you dislike about SAP Subscription Billing?

One of the things we had to deal with was the direct revenue recognition, which wasn't supported straight away when we integrated it with SAP S/4HANA for basic accounting. Review collected by and hosted on G2.com.

What problems is SAP Subscription Billing solving and how is that benefiting you?

This means you can work out prices in a way that can be changed to suit your needs, and you can use the Price Calculation service to set different prices for different things. The Usage Data API, for example, is really useful for our developers when they're creating custom integrations (for some reason, every vendor seems to have one of these these days, but it's actually true in this case, as it's secured with OAuth 2.0 and is available through bearer tokens, which can be generated using service keys). Review collected by and hosted on G2.com.