G2

CB

Chiranjib B.

SAP Basis Consultant

Enterprise (> 1000 emp.)

6/1/2025

"Review of SAP Sales Cloud"

5/5

What do you like best about SAP Sales Cloud?

I've been an SAP Sales Cloud (C4C) consultant for two years now and I wonder the backgrounds of other CRM programs.

Would anyone here like to share their experience? Completely talking from a consultant point of view, what is the biggest difference, best feature, biggest challenge of these two CRM products?

And if you had a company, which one would you prefer to IMPLEMENT (as a consultant)? Review collected by and hosted on G2.com.

What do you dislike about SAP Sales Cloud?

• Complex/Crowded Layout: Many users on G2 find the user interface complex or cluttered, noting that certain areas can feel overwhelming until users become familiar with the structure.

• Steep Learning Curve: Compared to alternatives like Salesforce Sales Cloud, consultants note that configuration and general navigation can feel less intuitive and require more technical effort. Review collected by and hosted on G2.com.