I like having a centralized way to manage external workers, work orders, timesheets, and supplier-related activities. It makes it easier for me to track worker assignments, manage work orders and contract details, and handle approvals. I value worker profile management, work order tracking, approval workflows, and timesheet management because they help me maintain accurate worker information and manage contract-related activities efficiently. I also find the reporting useful for tracking workforce details and getting better visibility into external resource management. It reduces manual coordination between teams, and once the initial configurations are done, I find SAP Fieldglass easier to use for regular workforce management. Using it alongside SAP ERP and internal HR and procurement applications also helps keep worker and supplier information consistent and supports coordination between teams. Review collected by and hosted on G2.com.

I find some sections of SAP Fieldglass complex to navigate because options and functions are spread across different sections, so it can be hard to find information quickly. New users may need time to understand the navigation and complete tasks like updating worker details or tracking work orders. I’d like more flexible reporting, since customized reports can take extra effort. System performance and some approval workflows could also be improved. The initial setup required effort for configuration, access management, supplier onboarding, and workflow setup, and it took time to understand the modules and align the system with our processes. Review collected by and hosted on G2.com.