Mimsi M.
MM
Data Analyst
Mid-Market (51-1000 emp.)
"Real-Time Technician Tracking with Smooth SAP Integration"
4.5/5
What do you like best about SAP Field Service Management?

Being able to track where our technicians are and check job statuses in real time is a huge help. It cuts down on endless phone calls and text messages back and forth. It also connects smoothly with our main SAP system, so our billing and inventory data always match up. Plus, the mobile app gives our crew everything they need right on their phones while they're on-site Review collected by and hosted on G2.com.

What do you dislike about SAP Field Service Management?

Setting it up was definitely a headache and took longer than expected. The interface isn't always the easiest to navigate, so it took the team a while to get comfortable using it. We've also run into a few occasional lagging issues when syncing heavy data. Review collected by and hosted on G2.com.

See what 73 reviewers think of SAP Field Service Management

4.3 out of 5 · Verified reviews from real users

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