I like SAP Engagement Cloud because it's intuitive and easy to use, which helps me focus on marketing by removing non-marketing-related tasks. This makes my work quicker and improves communication with customers. I appreciate its drag-and-drop functionality and how it consolidates all channels into one tool. The tactics section and the automation editor are particularly helpful, enabling me to start tasks quickly and build automations more efficiently. Overall, the platform simplifies my processes and helps me work faster. Review collected by and hosted on G2.com.

There could be improvements in some bits and pieces of the technical setup. Especially, I am missing a function where I see logs for the integrations. I think the technical setup could be streamlined a bit more. Review collected by and hosted on G2.com.