G2

Gisel B.

Marketing and Digital Communication Specialist

Information Technology and Services

Enterprise (> 1000 emp.)

10/27/2026

"SAP CPQ guarantees accurate product configuration and pricing"

4.5/5

What do you like best about SAP CPQ?

We've got one main use case that lets us automate the whole sales quote process, and SAP CPQ definitely delivers on that. It used to be a bit of a nightmare working with manual quotations on spreadsheets (even worse!), So, reps now have more time to focus on the product/service, customize it for the customer and protect those critical margins. They can also minimize errors by spending less time on paperwork. Review collected by and hosted on G2.com.

What do you dislike about SAP CPQ?

It's had a big impact on how we work. We've shown that when companies use SAP CPQ, they get specific results, like creating quotes of 10,000 lines or more in just seconds. Review collected by and hosted on G2.com.

What problems is SAP CPQ solving and how is that benefiting you?

SAP CPQ is part of the SAP Customer Experience suite, so it's a pretty pricey solution, to say the least. But for a company like us, with loads of products and a big investment in the SAP environment, it's definitely worth the money (it took us ages to figure this out). It's tightly integrated with SAP ERP and S/4HANA, the setup can be really complicated, and it delivers enterprise-grade performance. All of that means we're much more likely to get things right, meet requirements, and enjoy simpler operations, which saves us a lot more money than the cost of the license. This makes sure that our products and pricing are always spot on. Review collected by and hosted on G2.com.