I like how SAP CPQ makes the quoting process much more structured and reliable. Once the products and pricing rules are configured, creating quotes becomes much faster, reducing the chance of manual mistakes. I also appreciate how flexible SAP CPQ is when it comes to handling different pricing models and approval workflows, which saves time and reduces errors. Review collected by and hosted on G2.com.

One area I think can be improved is the user interface, as it can feel a little outdated and overwhelming for new users. There is a learning curve, especially when working with complex product configuration or setting up business rules. I think the onboarding experience could be improved with more guided walkthroughs, contextual tips, and better in-app documentation for first-time users. The initial setup was moderately challenging; SAP CPQ is a powerful platform, but as it supports complex product configuration, pricing rules, and integration, it takes time to configure everything correctly. Review collected by and hosted on G2.com.