G2

James J.

Senior Accountant

Industrial Automation

Mid-Market (51-1000 emp.)

10/20/2026

"Concur Streamlines Travel, Booking, and Expenses with Time-Saving Integrations"

4.5/5

What do you like best about SAP Concur?

Concur connects travel requests, booking and expense reporting in one workflow. Employees submit a travel request, it routes through project-code and department approvals, and the trip is booked through Concur Travel with Amex GBT, so finance sees the full trip cost before anything is ticketed. Integrations are a big-time saver: Lyft Business and Uber for Business receipts forward automatically into Concur, which has cut down on missing-receipt follow-ups. Allocating expenses by department and project number also makes our month-end reconciliation against the corporate Amex much faster. Review collected by and hosted on G2.com.

What do you dislike about SAP Concur?

Initial setup takes real effort. Allocation configuration and the accounting extract mapping needed several rounds before they matched our ERP. The booking hold window is tight: if every approver doesn’t act within about 22 hours, the reservation can lapse, which is hard for a team spread across US and China time zones. The interface also has a learning curve for non-finance users, so we built our own training materials, including a Chinese-language version. Review collected by and hosted on G2.com.

What problems is SAP Concur solving and how is that benefiting you?

Before Concur, travel approvals and reimbursements lived in email and spreadsheets. Now each trip has a single approval trail, bookings go through Amex GBT within policy, and expense data arrives already coded by project and department. For a lean finance team supporting multiple entities, that saves hours every month on reconciliation and makes audit support and project cost reporting much easier. Review collected by and hosted on G2.com.