I like how adaptable Samaaro is. They work with us on what we need, fine-tune the console and event management platform to fit our specifications, and bring their own ideas for making the platform better. They’re open to suggestions, collaborative, and quick to make changes when we ask. For example, they fixed an incorrect phone number format on our registration lists quickly, and they’ve worked with us to adjust our RSVP reminders, including adding a calendar hold and changing the timing and number of touches. I like having full insight into the platform’s functions and being able to manage every part of an event myself. Their responsiveness and proactive approach make them an integral partner for our small organization. I also find the initial setup fairly easy, and Samaaro has been a more useful partner for an organization our size in terms of cost and hands-on collaboration. I appreciate the help with post-event surveys and more accurate data segmentation, and I think the additional audience and sponsor insights they’re working on could be incredibly beneficial. Review collected by and hosted on G2.com.

I don't have anything that I currently think needs to be improved, but with the volume of marketing outreach and attendee reminders we send, email deliverability can become an issue. Repeated communications for a similar event can start landing in spam, so we need to keep fine-tuning the process and staying ahead of email filters to make sure updates land in inboxes. It isn't something we're struggling with right now, but it's something that can always be improved. Review collected by and hosted on G2.com.