Ease of use and customer support. Overall when we needed to make changes the customer support was on point, ready and willing to help. Needed to upgrade and they walked me through. Need to change my entire camera layout, they walked me through it. Review collected by and hosted on G2.com.

Some systems do not make sense. I want playback with a map, but the map doesn't exist in playback. It was also installed on windows 10 when just a few months later 10 would be depreciated. Nothing terrible, just a confusing decision. Review collected by and hosted on G2.com.