Nagendra Singh S.
NS
Sr. Technical Manager/Salesforce Architect
Mid-Market (51-1000 emp.)
"Salesforce Partner Cloud: Unified Partner Collaboration with Automation, Analytics, and AI"
4.5/5
What do you like best about Salesforce Partner Cloud (formerly Salesforce PRM)?

Salesforce Partner Cloud enables organizations to connect, manage, and collaborate with partners through a unified platform. It provides shared customer and business data, streamlined partner onboarding, lead and opportunity collaboration, case management, automation, analytics, and AI capabilities. This helps strengthen partner relationships, improve productivity, increase transparency, accelerate joint business processes, and drive revenue growth. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Partner Cloud (formerly Salesforce PRM)?

Organizations often manage partners through disconnected systems, spreadsheets, emails, and manual processes. Limited visibility into partner activities, leads, opportunities, performance, and customer interactions creates inefficiencies and inconsistent experiences. Complex onboarding, communication gaps, duplicate data, and limited reporting make collaboration difficult, while partners may lack self-service capabilities and timely access to the information needed to drive business growth. Review collected by and hosted on G2.com.

See what 334 reviewers think of Salesforce Partner Cloud (formerly Salesforce PRM)

4.4 out of 5 · Verified reviews from real users

Read all reviews