Kiran M.
KM
Software Engineering
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Centralized Partner Management That Makes Collaboration Seamless"
5/5
What do you like best about Salesforce Partner Cloud (formerly Salesforce PRM)?

Centralized partner management – Partners can access leads, opportunities, training, marketing materials, and support through a single portal, which helps reduce confusion and saves time.

Smooth collaboration – Communication between businesses and partners is much easier thanks to shared dashboards, deal registration, and real-time updates.

Customization & scalability – Because it’s built on Salesforce, companies can tailor workflows, permissions, and automation to fit their partner ecosystem as it grows. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Partner Cloud (formerly Salesforce PRM)?

Complex setup and customization – The initial implementation often requires significant admin or developer expertise, especially when configuring partner roles, permissions, and integrations.

G2 +2

Steep learning curve – New users and smaller teams may find the platform overwhelming due to the sheer number of features and the Salesforce-specific concepts involved.

G2 +2

High licensing and maintenance costs – Pricing can rise quickly as partner users, add-ons, and customizations grow. Many users feel they’re paying for features they rarely use. Review collected by and hosted on G2.com.

See what 262 reviewers think of Salesforce Partner Cloud (formerly Salesforce PRM)

4.4 out of 5 · Verified reviews from real users

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