G2

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

1/4/2022

"Pardot isn't worth it"

0.5/5

What do you like best about Agentforce Marketing (formerly Salesforce Marketing Cloud)?

I didn't really like much about Pardot. It was clunky, hard to use, the interface is not intuitive and there is no support options at all. Review collected by and hosted on G2.com.

What do you dislike about Agentforce Marketing (formerly Salesforce Marketing Cloud)?

Just about everything. We replaced it, and it's been one of the best business decisions possible. Review collected by and hosted on G2.com.

Recommendations to others considering Agentforce Marketing (formerly Salesforce Marketing Cloud):

Look at Hubspot and Marketo. SFDC is simply not investing in this platform. Review collected by and hosted on G2.com.

What problems is Agentforce Marketing (formerly Salesforce Marketing Cloud) solving and how is that benefiting you?

Marketing automation needs, we needed a tool to automate and trigger activity based on lead actions. Pardot missed the market. Review collected by and hosted on G2.com.