I like that SalesDesk tools are client-facing, which makes it more focused on workflows. I appreciate the ability to share files with tracking and do call recordings all in one place. It helps me avoid the need to email files as I can just drop them into the platform. The call recordings are useful because they allow me to listen back to client calls to better understand how they interpreted the conversation. I found it easy enough to set up, and once you get to know it, it's user-friendly. Review collected by and hosted on G2.com.
Similar to other platforms there is paid and free versions so it would be nice to have the paid extras free of charge to get the full potential from the platform Review collected by and hosted on G2.com.