G2

Mark o.

CEO - Commercial

Insurance

Small-Business (50 or fewer emp.)

9/14/2026

Business partner of the seller or seller's competitor, not included in G2 scores.

"Sales Snap: Clean Unified Dashboard for Effortless Multi-Channel Outreach"

5/5

What do you like best about Sales Snap?

Sales Snap (by New Look Entertainment) stands out for its clean, unified dashboard and genuine multi-channel capability in one place. At Prism Claims Group (Prism Network Limited), we use it every day to manage outreach across Email, SMS, WhatsApp, and Viber. The real-time engagement graphs, straightforward KPI cards (Total Contacts, Campaigns Sent, Leads Generated, Conversion Rate), and the Channel Performance breakdown make results immediately visible and easy to understand. Campaigns and journeys are simple to build, track, and monitor, and the recent-activity feed helps keep the whole team aligned without having to switch between tools. Overall, the platform feels purpose-built for turning conversations into qualified leads, while still being simple enough for a busy commercial team to run consistently. Review collected by and hosted on G2.com.

What do you dislike about Sales Snap?

There’s very little to dislike. The interface feels intuitive, and the core features work reliably. My only minor observations are that some of the more advanced reporting and journey customization can take a bit of exploration the first time around, and that (as with any platform) we’d always welcome deeper native integrations with the specific systems used in the UK insurance sector. These are small points rather than genuine drawbacks overall, the product delivers strongly on what it promises. Review collected by and hosted on G2.com.

What problems is Sales Snap solving and how is that benefiting you?

Before Sales Snap, we were fragmented across separate tools for email, messaging, and basic tracking. That made it difficult to nurture policyholders, partners, and high-value prospects in a consistent way, and it also limited our ability to measure what was actually converting.

Sales Snap addressed this by giving us one system that brings everything together: centralized contact and segment management, multi-channel campaigns and automated journeys (onboarding, claims follow-up, partner engagement, and re-engagement), and clear visibility into open rates, CTR, engagement over time, and channel mix.

The benefits have been tangible. We can now run more campaigns with higher open and CTR rates, generate more qualified leads, and see exactly which channels and journeys are driving conversions. It has also improved our speed of follow-up, reduced manual effort, and strengthened relationships with both customers and partners exactly the outcomes we need in the insurance claims space. Review collected by and hosted on G2.com.