What I like best about SailPoint is the centralized visibility it provides over identities and access. The platform offers a clear interface, strong integration capabilities, and useful automation for access requests, role management, and certifications. It helps us improve governance while reducing manual work. SailPoint is expensive, but the value is there for large organizations with complex access governance needs. The automation, centralized visibility, and stronger compliance controls can justify the cost by reducing manual work and security risks. Review collected by and hosted on G2.com.

What I dislike most is that configuration and troubleshooting can sometimes be complex, especially when integrations, aggregations, or identity refreshes fail. Error messages are not always clear, and some changes take time to propagate. The platform is powerful, but the administrative experience and learning curve could be smoother. Review collected by and hosted on G2.com.