What they made possible for my team. I have run a small company for a long time and I knew people leave for money. I did not really understand how much they stay for security. One of our engineers had his mother admitted to hospital last year. He did not have to ask me for help or borrow from anyone. The cover took care of it. He mentioned it on a team call and I could see what it meant to the rest of them.
Saileor set all of that up. I did not have to research plans or argue with an insurer from another country. They also do the ordinary things properly. Payroll on the same date every month, payslips people can actually read, and year end tax forms without me chasing anyone. Review collected by and hosted on G2.com.
The first month was heavier on admin than I expected. There is a lot of documentation to collect at the start, and because I am in Mauritius and the team is in India, some of the back and forth took a day longer than it needed to. It settled down after that, but I would have liked a clearer checklist on day one.
I would also like the benefits information to be easier for employees to find on their own. Questions about what the insurance covers still come to me or to Saileor, when a simple page in the portal would answer most of them. Review collected by and hosted on G2.com.