SafeQual is very user friendly, easy to navigate, produces great reports and dashboards. It has all the functions we were looking for. Top notch customer service and communication. The AI analysis helps to ensure you are thinking through each event thoroughly. The ability to send tasks to managers, right from the system, is a huge plus. Attaching documents is simple. The tracking and trending feature allows us to keep all the terminations in one place for organization. The rounding tool in the accreditation function is also great to submit the rounds, and submit tasks for correction right to the dept. leader. The follow up is then documented and the loop closure is always there. Review collected by and hosted on G2.com.
The least helpful part of SafeQual is the need to look at 3 separate areas to see all the incidents/events that have occurred over a specific time period as they do not all roll up into one report (patient safety/staff injury/HIPAA events). However, it is a minimal issue. Review collected by and hosted on G2.com.