The platform was generated and build while working with customer service teams, so it really has every option you need if you are serious about customer service operating with teams. It's really great and rock solid. Review collected by and hosted on G2.com.

The customer interfase may need a refresh, but just for a change. It's not a problem, but other softwares I use just look a little more beautifull. This is something regular users I think they don't look at. Review collected by and hosted on G2.com.