The platform was generated and built while working with customer service teams, so it really has every option you need if you are serious about customer service operating with teams. It's really great and rock solid. Review collected by and hosted on G2.com.

The customer interface may need a refresh, but just for a change. It's not a problem, but other software I use just look a little more beautiful. This is something regular users I think they don't look at. Review collected by and hosted on G2.com.