---
title: RUN Powered by ADP Reviews
meta_title: 'RUN Powered by ADP Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 6025 reviews by the users' company size, role or industry
  to find out how RUN Powered by ADP works for a business like yours.
aggregate_rating:
  rating_value: 4.7
  review_count: 6025
  scale: '5'
date_modified: '2026-07-20'
parent_category:
  name: HR
  url: https://www.g2.com/categories/hr
---

# RUN Powered by ADP Reviews
**Vendor:** ADP  
**Category:** [Payroll Software](https://www.g2.com/categories/payroll)  
**Average Rating:** 4.7/5.0  
**Total Reviews:** 6,025
## About RUN Powered by ADP
Over 900,000 small businesses trust RUN Powered by ADP® payroll and HR to take care of their people, and get it done fast. With RUN, you can process payroll from anywhere in minutes. AI-enabled error flagging helps you avoid common payroll mistakes, and RUN automatically deducts federal, state and local payroll taxes. In addition, user-friendly HR tools simplify hiring, tracking time, and managing your people. The best part is you’re never alone, real-person support from payroll and HR professionals is just a call (or click) away. You can also stay ahead of state/federal tax laws and HR regulations with automatic updates covering all 50 states. Payroll: - Quickly and reliably pay your employees and contractors. - Save time. RUN deducts and files federal, state and local payroll taxes. - Avoid costly common payroll mistakes (with AI-enabled error flagging) before they can impact your business. - Stay on top of it all with a dashboard tailored to what you need — your next payroll date, priority to-dos, and important alerts. - Get payroll and HR resources at your fingertips with AI-powered search. - Run payroll no matter where you are, using the helpful mobile app. - You can even put recurring payroll on autopilot– we call that RUN &amp; DONE® Human Resources: - Have peace of mind with support from payroll and HR professionals - Get help managing your team with recruiting tools, simplified onboarding, employee handbook assistance, compliance training, and more - Effortlessly offer benefits like insurance and retirement - Modernize your employee experience with automated time tracking that eliminates timecards - Take care of your people with meaningful perks, like flexible pay options and a built-in consumer discount program - Give your employees a friendly mobile payroll and HR app - Stay competitive in the hiring market with data-driven salary benchmarking insights ADP, the ADP logo RUN Powered by ADP and Always Designing for People are trademarks of ADP, Inc. All other marks are the property of their respective owners. Copyright© 2025 ADP, Inc. All rights reserved.



## RUN Powered by ADP Pros & Cons
**What users like:**

- Users find RUN Powered by ADP to be **extremely user-friendly** , making payroll processing quick and organized. (2869 reviews)
- Users praise the **excellent customer support** of RUN Powered by ADP, appreciating its easy access and fast response. (1708 reviews)
- Users value the **excellent customer support** of RUN Powered by ADP, enhancing their overall experience and accessibility. (1655 reviews)
- Users find the **payroll processing quick and easy** , making employee payments organized and stress-free. (1592 reviews)
- Users value the **quick and organized payroll processing** of RUN Powered by ADP, enhancing efficiency and ease of use. (1453 reviews)
- Users value the **ease of setup** with RUN Powered by ADP, ensuring a seamless transition and efficient payroll management. (1417 reviews)
- Easy Payroll (1353 reviews)
- Simple (1289 reviews)
- Easy Setup (1100 reviews)
- Setup Ease (855 reviews)

**What users dislike:**

- Users report **poor customer support** , struggling to reach real representatives and enduring frustrating automated interactions. (452 reviews)
- Users find **payroll issues** frustrating, especially with rigid templates, tax payment troubles, and employee access complications. (420 reviews)
- Users face **reporting issues** that require multiple contacts for resolution, complicating the overall experience with RUN Powered by ADP. (322 reviews)
- Users find the **fees associated with RUN Powered by ADP** to be quite high, wishing for more affordability. (246 reviews)
- Users experience **long waiting times** for chat help, indicating a need for improved notification and support efficiency. (230 reviews)
- Users find ADP RUN&#39;s **limited features** hinder usability, leading to underutilization and reporting difficulties for small businesses. (216 reviews)
- High Fees (213 reviews)
- Users feel the **missing features** in RUN Powered by ADP hinder their ability to track employee hours effectively. (213 reviews)
- Users find the **initial learning curve challenging** , as navigating features and onboarding can be overwhelming at first. (210 reviews)
- Not Intuitive (199 reviews)

## RUN Powered by ADP Reviews
  ### 1. Easy onboarding and fast support, but confusing menus and hard-to-find settings

**Rating:** 3.5/5.0 stars

**Reviewed by:** Tim W. | Memeber Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 17, 2026

**What do you like best about RUN Powered by ADP?**

It is easier than paychex. The assistant is pretty good. Getting to a human agent is pretty fast. On bording is pretty simple when employees actually fill it out. It is pretty expensive. I keep thinking about alternatives. It is pretty simple to onboard and run payroll. Most of the important reports are easy to find. It is pretty expensive. I keep thinking about alternatives. It is pretty simple to onboard and run payroll. Most of the important reports are easy to find. It is pretty expensive. I keep thinking about alternatives. It is pretty simple to onboard and run payroll. Most of the important reports are easy to find. It is pretty expensive. I keep thinking about alternatives. It is pretty simple to onboard and run payroll. Most of the important reports are easy to find. It is pretty expensive. I keep thinking about alternatives. It is pretty simple to onboard and run payroll. Most of the important reports are easy to find. It is pretty expensive. I keep thinking about alternatives. It is pretty simple to onboard and run payroll. Most of the important reports are easy to find.

**What do you dislike about RUN Powered by ADP?**

The menus are a bit confusing. the way each of the tabs is listed makes it a bit hard to find what you are looking for. It is also challenging to find out if I am fulfilling all of my obligations. Settings are a bit challenging.

**What problems is RUN Powered by ADP solving and how is that benefiting you?**

It makes doing payroll very easy. Onboarding is pretty simple as long as employees fill it out. It is annoying that I have to put my user name in all the time from the same computer.

  ### 2. Instant Pay Stubs and Handy Payday Notifications in a Simple Mobile App

**Rating:** 3.5/5.0 stars

**Reviewed by:** Jackie W. | Sharepoint Developer, Information Technology and Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 17, 2026

**What do you like best about RUN Powered by ADP?**

I love being able to check my pay stubs instantly on the mobile app. The push notifications on payday are great, and the interface makes it incredibly easy to navigate. As an employee, I do not see the direct billing or total costs. However, the reliability of getting paid on time makes it seem like a worthwhile investment for the company. As an employee, I do not see the direct billing or total costs. However, the reliability of getting paid on time makes it seem like a worthwhile investment for the company. As an employee, I do not see the direct billing or total costs. However, the reliability of getting paid on time makes it seem like a worthwhile investment for the company. As an employee, I do not see the direct billing or total costs. However, the reliability of getting paid on time makes it seem like a worthwhile investment for the company. As an employee, I do not see the direct billing or total costs. However, the reliability of getting paid on time makes it seem like a worthwhile investment for the company. As an employee, I do not see the direct billing or total costs. However, the reliability of getting paid on time makes it seem like a worthwhile investment for the company. As an employee, I do not see the direct billing or total costs. However, the reliability of getting paid on time makes it seem like a worthwhile investment for the company. As an employee, I do not see the direct billing or total costs. However, the reliability of getting paid on time makes it seem like a worthwhile investment for the company.

**What do you dislike about RUN Powered by ADP?**

The login process can be frustratingly rigid. If you forget your password, getting stuck in an identity verification loop or locked out of the portal happens far too easily.

**What problems is RUN Powered by ADP solving and how is that benefiting you?**

It solves the problem of keeping track of paper pay stubs. Having a secure digital archive for all my financial records makes renting, budgeting, and tax preparation simple.

  ### 3. Fast, Knowledgeable Chat Support That Makes the Software Easy to Use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jennifer D. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 16, 2026

**What do you like best about RUN Powered by ADP?**

I love the chat feature!  Anytime I have an issue, I can pop into a chat and resolve my issue quickly.  I rarely have to wait for an agent and I always get my issue resolved.  Additionally, the employees don't just answer my questions, but they take the time to show me how to do it myself.  This makes using the software that much easier for the next time.

**What do you dislike about RUN Powered by ADP?**

The software is user friendly.  The staff is exceptionally knowledgable.  I have never inquired about something and found an agent unable to answer my question swiftly.  I like that I can call for help, or find help in a chat window when I am unable to be on a call.  I would say the only negative feature at all, is that occasionally, I may forget to add an employee to payroll and need to run another off cycle, due to my own oversight.  I don't like the cost of that.  But I have discovered a workaround with the help of the ADP agents.  I can write a manual check and still manage to pay the employee without the added expense of an extra payroll.

**What problems is RUN Powered by ADP solving and how is that benefiting you?**

I used to run my payroll manually.  It took a great deal of time and there were often errors.  Using ADP has helped my manage my time and money more efficiently.  It has also helped me to comply with my PFMLA and other tax obligations with accurate and easy to access reports.

  ### 4. RUN Powered by ADP Streamlines Payroll and Onboarding with an Intuitive Experience

**Rating:** 4.5/5.0 stars

**Reviewed by:** Tania R. | Vice President Human Rsources, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 15, 2026

**What do you like best about RUN Powered by ADP?**

RUN Powered by ADP is its ease of use and the streamlined payroll process. Running payroll is straightforward, and the system makes it easy to review employee information, process payroll accurately, and access payroll reports. We've also found the onboarding feature helpful for electronically collecting new hire paperwork and organizing employee documents, which has made our onboarding process more efficient. Overall, the platform is intuitive and has simplified our payroll and onboarding workflows.

**What do you dislike about RUN Powered by ADP?**

While RUN Powered by ADP is easy to use for payroll and onboarding, there are areas that could be improved. The reporting capabilities are somewhat limited and often require manual manipulation to get the information needed. The onboarding module offers only basic functionality and lacks customization and workflow flexibility. It would also be helpful if payroll and onboarding were more seamlessly integrated with other HR features, reducing the need for manual data entry as the company grows. Overall, the platform works well for core payroll functions, but it can feel limited for organizations with more complex HR and workforce management needs.

**What problems is RUN Powered by ADP solving and how is that benefiting you?**

RUN Powered by ADP has helped simplify our payroll processing by reducing manual calculations and ensuring employees are paid accurately and on time. The onboarding feature has also improved our new hire process by allowing employees to complete required forms electronically before their start date, reducing paperwork and administrative tasks. Overall, it has helped us save time, improve efficiency, maintain compliance with payroll tax requirements, and provide a more organized onboarding experience.

  ### 5. Reliable Twice-Monthly Payroll with Solid Tax Tracking

**Rating:** 4.0/5.0 stars

**Reviewed by:** Brian G. | Executive Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 14, 2026

**What do you like best about RUN Powered by ADP?**

It provides the basic services we need to run payroll for our company of about 20 employees (give or take in any given month). It’s effective at paying people correctly on a twice-monthly schedule, and it also offers adequate tracking and reporting for tax purposes.

**What do you dislike about RUN Powered by ADP?**

We’ve run into a couple of issues. First, the system isn’t ministry-specific, so it doesn’t offer much assistance or guidance when it comes to navigating the nuances of paying ministers. Second, the time and attendance system feels very cumbersome and is difficult to use for both administrators and end users.

**What problems is RUN Powered by ADP solving and how is that benefiting you?**

Before switching to a cloud-based payroll service, we relied on a local accounting firm. That process was unreliable and very difficult to manage, to the point that we didn’t feel confident in the payroll process for our employees. We then moved to another cloud-based service before ADP, and ultimately switched to ADP for better pricing and a more robust platform.

  ### 6. Easy-to-Use, Reliable Payroll with Fast Same-Day Processing

**Rating:** 4.5/5.0 stars

**Reviewed by:** Accounting Department K. | Accountant, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 13, 2026

**What do you like best about RUN Powered by ADP?**

I like that it's easy-to-use, with a user-friendly interface.

Adding, terminating, and rehiring vendors doesn't take much time.

 I can send salaries to our employees reliably and quickly, all in one batch, which helps us a lot since we have more than 100 drivers.

 In 4 years that we operate this program, we rarely ecountered any issues. And if we had them, support was willing to help.

Same-day processing feature has helped us multiple times when we needed to make urgent payments.

The website works without glitches or any problems. Also ADP added virtual AI agents, which can answer any question in a matter of minutes in case if we need help.

Pricing is reasonable for what we are getting. 

We currently use ADP as our primary payroll platform. Although we haven't used ADP's integrations yet, the platform covered our payroll needs without requiring additional software.

**What do you dislike about RUN Powered by ADP?**

ADP currently has a limit of $400,000 being sent in one payment, and if we exceed that amount, we need to wire ADP first, and only then be able to send the money. This has caused a salary delay for our employees, since we got a notification about this only after sending the money. Funds did not get processed on time. If the limit could have been increased for companies like ours, that use ADP consistenly and for many years, that would have been great.

**What problems is RUN Powered by ADP solving and how is that benefiting you?**

Before using RUN powered by ADP, managing payroll for a large number of employees required much more manual work and was time-consuming. Now we can process payroll for 100-150 employees all in a single batch, and the process usually takes us about 30 minutes. This has significantly reduced our workload and helped us process payroll efficiently.

Another feature we appreciate is the payroll reporting. All payroll records are well organized and if we need to find a payment confirmation from any year, we can access it within a minute. This has made responsing to employee inquiries and maintaining payroll records easy and fast

  ### 7. Fast, Reliable Payroll Reporting with Quick Online Agent Support

**Rating:** 4.0/5.0 stars

**Reviewed by:** Stacy L. | HR manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 10, 2026

**What do you like best about RUN Powered by ADP?**

Reliable for submitting accurate payroll report and when there is an payroll issue needs to resolve, such as employee wants to cash out the vacation hours.  For issue like this, I might spend hours to find the solution but still not sure if I enter the data correctly.  With ADP, 5-10 minutes, an online agent will get it resolved.

**What do you dislike about RUN Powered by ADP?**

Marketing.  Once you signed up ADP, your inbox will be flood with ADP emails.  All the agents want to help you on the service you don't have yet.  It was a good intention, but the agents don't communicate with each other.  Even I told an agent that I already purchased the workers comp from one insurance company, I still received more than 6 agents reaching to me for the same subject.

**What problems is RUN Powered by ADP solving and how is that benefiting you?**

Run ADP customer service is good at resolving any payroll data entry issue.  For things we don't know how to do it, ADP makes it simple for us by offering an agent support and update the form to the way we needed.

  ### 8. RUN powered by ADP Makes Payroll and Compliance Simple for Everyone

**Rating:** 5.0/5.0 stars

**Reviewed by:** Maria de Lourdes J. | CFO, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 08, 2026

**What do you like best about RUN Powered by ADP?**

RUN powered by ADP is simple to use and understand almost every employee can easily manage the payroll. Additionally it helps you prepare and submit the federal and state forms without any hustle. Also there is assistance right through RUN and you can fulfill your vacancies necessities through it as it provides all the tools to post a candidacy in the most reknowned recruitment platforms.

**What do you dislike about RUN Powered by ADP?**

There are few downsides to using RUN powered by ADP. But when you are locked out from your account the process is a little bit complicated to sign in again if you dont have any other admin role that can help you. Assistance in federal holidays is not available and that can delay de time to resolve any issue you have during these periods.

**What problems is RUN Powered by ADP solving and how is that benefiting you?**

Run powered by ADP resolves all my payroll necessities through processing to filing of federal and state payroll forms. Also if you need to fill a vacancy you can upload your candidacy right through RUN and it will be posted in the most relevant recruitment platforms.

  ### 9. Easy Mobile Time Tracking and PTO Requests for Employees

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jackie P. | Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 13, 2026

**What do you like best about RUN Powered by ADP?**

What I like best is that employees can use the app themselves. They can clock in and out and request PTO hours, and I can quickly review their timecards. Having everything on my phone is great and makes the whole process very easy.

**What do you dislike about RUN Powered by ADP?**

There are so many features that it can be a little confusing to remember how to use certain ones. They don’t have a chat person available on the weekends, and the AI feature isn’t usually helpful. It also feels a bit pricey for a small nonprofit like us. ALso not sure why their are so many log ins for one company.

**What problems is RUN Powered by ADP solving and how is that benefiting you?**

How would I know what problems ADP is solving ? This questions makes no sense. So I guess I will just write that over and over since this has to be so many words. I am not sure what problems you are solving.

  ### 10. Effortlessly Manages Payroll and Benefits

**Rating:** 5.0/5.0 stars

**Reviewed by:** Trish S. | Human Resources Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 04, 2026

**What do you like best about RUN Powered by ADP?**

I really like that RUN Powered by ADP is one of the simplest software platforms I’ve used. It’s easy to navigate on my end and on the employee side, which is great because it works well for both the company and the employees.

**What do you dislike about RUN Powered by ADP?**

Some things on the manager side could be better. When there's a change in a manager and we update the time tracking, sometimes the manager has a hard time even if we've set it up correctly. The time and attendance side doesn't integrate as fast as I'd like, so they're not getting notifications of PTO requests. It's also not very easy to access for approving or denying PTO requests.

**What problems is RUN Powered by ADP solving and how is that benefiting you?**

I use RUN Powered by ADP to keep my payroll on track, manage time cards, and integrate benefits, which saves me from handling these manually. Hopefully 401K will intergrade soon with John Hancock


## RUN Powered by ADP Discussions
  - [What is RUN Powered by ADP used for?](https://www.g2.com/discussions/what-is-run-powered-by-adp-used-for) - 2 comments, 1 upvote
  - [What is the difference between ADP run and ADP Workforce Now?](https://www.g2.com/discussions/run-powered-by-adp-what-is-the-difference-between-adp-run-and-adp-workforce-now) - 2 comments, 1 upvote
  - [How do I run payroll on ADP?](https://www.g2.com/discussions/how-do-i-run-payroll-on-adp) - 2 comments, 1 upvote
  - [Why am I not getting the w=2&#39;s](https://www.g2.com/discussions/why-am-i-not-getting-the-w-2-s) - 2 comments, 1 upvote
  - [How do I change the headings to Mileage?](https://www.g2.com/discussions/how-do-i-change-the-headings-to-mileage) - 1 comment, 1 upvote

- [View RUN Powered by ADP pricing details and edition comparison](https://www.g2.com/products/run-powered-by-adp/reviews/run-powered-by-adp-review-5185604?section=pricing&secure%5Bexpires_at%5D=2026-07-20+04%3A15%3A07+-0500&secure%5Bsession_id%5D=1bd9d2b7-53de-400a-b5ae-9b3ac8fb2165&secure%5Btoken%5D=7bf283a53cd1fac6822089e38500974910f56d6bbe3324809e74eff8a3c04566&format=llm_user)
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## RUN Powered by ADP Features
**Core HR**
- Time, Attendance, and PTO
- Compliance
- Benefits Administration

**Employee Self Service**
- Web Portal
- Benefits Manager
- Mobile

**Automation**
- Process Automation

**Basics**
- Interoperability
- Performance
- Reporting

**Background Check Administration**
- Screening and Assessments
- Compliance
- Dashboard

**Platform Content**
- Content Library
- Platform Search
- Automation

**Platform Basics**
- Performance
- Portal

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Generative AI**
- AI Text Summarization

**Agentic AI - Onboarding**
- Autonomous Task Execution
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Administration**
- Payroll Entry
- Time Off Accrual
- Direct Deposit
- Expense Reimbursement
- Pre-tax Deductions
- Wage Garnishment
- Approvals
- Check/W-2 Printing
- Check/W-2 Delivery

**Platform Content**
- Forms Library
- E-Forms
- E-Signature
- Background Checks
- Offer Letter Approvals

**Logistics**
- Dashboards & Reporting
- Data Collection
- Lanuguage Options

**Content**
- Automation
- Content Creation
- Distribution Features

**Background Check Data**
- Real-Time Tracking
- Platform Search
- Alerts and Notifications

**Platform Basics**
- Interoperability

**Platform Basics**
- Reporting
- Interoperability
- Performance

**Platform Administration**
- Integrations
- Compliance
- Reporting

**Generative AI**
- AI Text Summarization

**Taxes**
- Tax Calculation
- Tax Filing
- Automatic Tax Payment

**Platform Additional Functionality**
- Self-Service Portal
- Compliance Training
- Automated Onboarding Workflows
- Onboarding Notifications

**Management**
- Schedule Creation Tools
- Schedule Management
- Employee Leave Management
- User Access
- User Role Access
- Employee Information
- Employee Information Automation

**Background Check Additional Functionality**
- Integrations
- Mobility
- Messaging

**Platform Content**
- Goal and Challenge Creation

**Platform Additional Functionality**
- Dashboard
- Cloud
- Mobility

**Platform Payment Content**
- Document management
- Invoicing Tool
- Wage access

**Integration**
- API / Integration
- Time Tracking Integration
- Accounting Integration
- Core HR Integration

**Monitoring**
- Regulations Enforcement
- Compliance Monitoring
- Integration

**Recruiting and Onboarding**
- Job Posting

**Platform Additional Functionality**
- Goal and Challenge Creation

**AI Insight Check - Background Check**
- Insight Check

**Platform**
- Customization 
- Integration APIs
- User, Role, and Access Management
- Dashboards

**Platform**
- Reporting and Dashboards
- User, Role, and Access Management
- Performance and Reliability
- Scalability

**Recruiting and Onboarding**
- Interview Scheduling
- Onboarding

**AI Investigation and Verification - Background Check**
- Verification

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