For the most part it is fairly easy to use and the people are extremely helpful when I need to reach out for help, which isn't very often... because as I said, for the most part, it's pretty straight forward and easy to use and figure out when things change. Review collected by and hosted on G2.com.

I hate that I have to call every time somebody changes their phone number because I can't change it myself in ADP so that the codes go to the right phone number. I also don't like it when ADP makes changes without notifying us, like the most recent updated "feature" of splitting the worksheet into two rows for each employee - one row per week. I see no reason to make this change because we've always calculated each employees OT separately before entering the totals into the ADP worksheet. It just creates extra work that is not necessary. I also find the fees keep going up even though we don't get many packages sent to locations anymore... that should save money or keep it the same - not increase the costs. Review collected by and hosted on G2.com.