G2

Gabrielle T.

General Manager

Small-Business (50 or fewer emp.)

6/23/2026

"Outstanding Support, Seamless Integrations, and a Beautifully Easy Payroll Experience"

5/5

What do you like best about RUN Powered by ADP?

There are a few things that I like best about RUN Powered by ADP. 1. is how the employees of the company actually care. Everyone that I've spoken with has been so thorough, had phenomenal performance, and given me the best customer service. I've never experienced that at such a large company. 2. Integrations were seamless because of such thorough communication. 3. The interface is actually really easy to use. It used to take me around 5 hours total to process payroll and with ADP, I can enter in all employees hours manually (if I have to) and have it processed within 1 hour. I can easily locate the HR function, generate my own COI for workmans comp, and don't even get me started on onboarding new employees.The whole interface is absolutely gorgeous. 4. The pricing is genuinely so fair and there really is an ROI for the support and services that you receive. I'm really genuinely so impressed with ADP. Review collected by and hosted on G2.com.

What do you dislike about RUN Powered by ADP?

Literally nothing. And I don't say that lightly. Review collected by and hosted on G2.com.

What problems is RUN Powered by ADP solving and how is that benefiting you?

Before RUN Powered by ADP, I always felt completely lost when it came to HR practices. My previous payroll system offered HR guides and resources, but it was so clunky that it took extra work on my part just to navigate the interface and actually use what was available. Since switching to ADP, I can easily look up updated HR processes, make sure we’re staying within State and Federal guidelines, and know exactly which forms a new hire should sign.

It has also removed the clunkiness from onboarding. I used to rely on our previous payroll and HR system, DocuSign, and a lot of back-and-forth email to get an employee fully integrated, and even then there were still huge gaps. The process was so lengthy that I genuinely dreaded it. Now I’m able to onboard an employee with just a few clicks, and I know the assigned documents and tasks will be sent out for me, with background checks able to be run as part of the process.

The icing on the cake is the specialist and customer support teams. In the past, I felt like I had to be IT too, and if there were implementation issues, it all fell on me. This is the first time I’ve worked with a truly responsive company that helps and double-checks to make sure employees are onboarded properly when something comes up. Being able to direct employees to the HR specialists literally takes work off my plate, especially for things I never had time for in the first place. ADP has genuinely given me some breathing room in my day-to-day operations. Review collected by and hosted on G2.com.